At kinggame, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under Philippine law. We believe you deserve full transparency about how your information is handled.
kinggame is committed to protecting the personal data of every Filipino player on our platform. Here are the core principles that guide how we handle your information.
kinggame fully complies with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and adhere to all applicable data protection obligations under Philippine law.
All personal data collected by kinggame is stored using industry-standard AES-256 encryption. Your account credentials, payment details, and identity documents are protected at rest and in transit using TLS 1.3 protocols. We conduct regular security audits to ensure your data remains safe.
kinggame does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share your data with carefully vetted service providers who are contractually bound to protect it, and only to the extent necessary to deliver our services to you.
As a Filipino player, you have the right to access, correct, and request deletion of your personal data held by kinggame. We have dedicated processes in place to handle your data rights requests promptly and in accordance with the Data Privacy Act of 2012.
kinggame only collects the personal data that is strictly necessary to provide you with a safe, compliant, and enjoyable gaming experience. We do not collect data beyond what is required for account management, KYC verification, payment processing, and regulatory compliance.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, kinggame will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by Philippine law.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, the data controller responsible for your personal data is the operating entity of the kinggame platform, accessible at https://kinggame.club (hereinafter referred to as "kinggame," "we," "us," or "our").
kinggame has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for our DPO are provided in Section 15 of this Policy.
NPC Registration: kinggame is registered with the Philippine National Privacy Commission (NPC) as a personal information controller in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular 17-01.
kinggame collects the following categories of personal data from players and visitors to the platform:
Full legal name as it appears on your government-issued Philippine ID, date of birth, gender, nationality, and a copy of your government-issued photo identification document (e.g., PhilSys National ID, Philippine passport, driver's license, SSS ID, GSIS ID, PRC ID, or Voter's ID).
Email address, Philippine mobile number (Globe, Smart, or DITO), and current residential address in the Philippines, including barangay, city or municipality, province, and postal code.
Payment method details (GCash account number, PayMaya account number, BPI, BDO, or Metrobank account details), transaction history including deposits and withdrawals, and where required by our compliance obligations, source of funds documentation.
Username, encrypted password, account preferences, gaming history, bonus usage, wagering records, and responsible gaming settings including any deposit limits, loss limits, or self-exclusion periods you have set.
IP address, device type and operating system, browser type and version, screen resolution, session duration, pages visited, referring URLs, and other technical identifiers collected automatically when you access the kinggame platform.
Records of your communications with kinggame's customer support team, including live chat transcripts, email correspondence, and any feedback or complaints you have submitted.
| Data Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Mandatory (KYC) |
| Contact Data | Email, mobile number, address | Mandatory |
| Financial Data | GCash, PayMaya, bank details | Mandatory (payments) |
| Account Data | Username, gaming history, preferences | Mandatory |
| Technical Data | IP address, device info, cookies | Automatic |
| Communications Data | Support chat, email records | When applicable |
kinggame collects your personal data through the following means:
kinggame processes your personal data on the following legal bases as provided under the Data Privacy Act of 2012:
kinggame uses your personal data for the following purposes:
To register and maintain your kinggame account, verify your identity, process your deposits and withdrawals, manage your gaming preferences and responsible gaming settings, and communicate with you about your account.
To comply with our obligations under Philippine gaming regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and any other applicable Philippine laws and regulations. This includes conducting KYC verification, monitoring transactions for suspicious activity, and reporting to regulatory authorities as required.
To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the kinggame platform. This includes automated monitoring of gaming patterns, transaction analysis, and device fingerprinting.
To monitor your gaming activity for signs of problem gambling, enforce responsible gaming limits and self-exclusion periods you have set, and provide you with responsible gaming tools and support resources. kinggame takes its responsible gaming obligations seriously and uses your data to help protect vulnerable players.
To respond to your inquiries, resolve complaints, and provide technical support. Records of your communications with our support team are retained to ensure continuity of service and to improve our support quality.
Where you have given your consent, to send you promotional offers, bonus notifications, and news about kinggame's games and services via email or SMS. You may opt out of marketing communications at any time.
To analyze usage patterns, conduct research, and improve the kinggame platform, including game performance, user interface design, and overall player experience. This analysis is conducted on aggregated or anonymized data wherever possible.
kinggame does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party service providers who assist kinggame in delivering its services, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention and anti-money laundering service providers, cloud hosting and infrastructure providers, customer support platform providers, and email and SMS communication service providers. All service providers are contractually bound to process your data only on kinggame's instructions and to maintain appropriate security measures.
Philippine regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other competent Philippine government authority, where disclosure is required by law, regulation, court order, or regulatory direction.
Philippine law enforcement agencies where disclosure is required in connection with the investigation or prosecution of criminal offences, including fraud, money laundering, and other financial crimes.
No International Transfers: kinggame does not transfer your personal data outside the Philippines except where strictly necessary for the provision of services (e.g., cloud infrastructure) and only where appropriate safeguards are in place in accordance with NPC guidelines on cross-border data transfers.
kinggame uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use our platform.
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the kinggame platform. Strictly necessary and security cookies cannot be disabled as they are essential for the platform to operate safely and securely.
Cookie Consent: When you first access the kinggame platform, you will be presented with a cookie consent notice. By continuing to use the platform after acknowledging this notice, you consent to our use of non-essential cookies as described in this section.
kinggame retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AMLA / PAGCOR requirements |
| Transaction Records | 5 years from transaction date | AMLA / tax obligations |
| KYC Documents | 5 years after account closure | Regulatory compliance |
| Support Communications | 3 years from last interaction | Legitimate interests |
| Technical / Log Data | 12 months | Security / fraud prevention |
| Marketing Preferences | Until consent withdrawn | Consent |
After the applicable retention period expires, kinggame will securely delete or anonymize your personal data in accordance with our data disposal procedures.
kinggame implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:
While kinggame takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is 100% secure. You are responsible for keeping your kinggame account credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by kinggame:
Request a copy of the personal data kinggame holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data kinggame holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe kinggame has violated your data privacy rights.
To exercise any of your data rights, please contact kinggame's Data Protection Officer using the contact details provided in Section 15. kinggame will respond to all data rights requests within 15 business days of receipt, in accordance with NPC guidelines.
The kinggame platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. kinggame does not knowingly collect personal data from individuals under the age of 21.
21+ Only: If kinggame becomes aware that personal data has been collected from an individual under the age of 21, we will immediately suspend the associated account, delete the personal data, and return any deposited funds to the payment method used for the original deposit. If you believe a minor has registered on kinggame, please contact our Data Protection Officer immediately.
kinggame employs age verification measures during the registration process and as part of our KYC verification procedures to prevent underage access to the platform. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms.
kinggame may send you promotional offers, bonus notifications, and news about our games and services via email or SMS, but only where you have given your explicit consent to receive such communications during the registration process or subsequently through your account settings.
You may withdraw your consent to receive marketing communications from kinggame at any time by: (a) clicking the "unsubscribe" link in any marketing email you receive from kinggame; (b) updating your communication preferences in your kinggame account settings; or (c) contacting kinggame's customer support team and requesting to be removed from our marketing list.
Please note that opting out of marketing communications does not affect kinggame's ability to send you transactional and service-related communications, such as account notifications, deposit and withdrawal confirmations, KYC verification updates, and security alerts. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
The kinggame platform may contain links to third-party websites or services, including payment provider portals (GCash, PayMaya, BPI, BDO, Metrobank). kinggame is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit through links on the kinggame platform.
This Privacy Policy applies solely to personal data collected by kinggame through the kinggame platform at kinggame.club. It does not apply to data collected by third-party payment processors or other external services, even where those services are accessed through the kinggame platform.
kinggame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws and regulations, or NPC guidelines. When material changes are made to this Privacy Policy, kinggame will notify you by:
Your continued use of the kinggame platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree to the revised Privacy Policy, you must cease using the platform and close your account.
The most current version of this Privacy Policy will always be available at kinggame.club/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or kinggame's data processing practices, please contact our Data Protection Officer:
Data Protection Officer – kinggame
Email: [email protected]
General Support: [email protected]
kinggame's DPO will acknowledge receipt of your inquiry within 2 business days and will provide a substantive response within 15 business days, in accordance with NPC guidelines.
If you are not satisfied with kinggame's response to your data privacy concern, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
Now that you know how kinggame protects your personal data, you can play with full confidence. Join thousands of Filipino players enjoying slots, live casino, poker, and bingo — all in Philippine Peso, all on your phone. kinggame is for players aged 21 and above only.
🔞 21+ only · Play Responsibly · kinggame supports responsible gaming