At kinggame, we believe that gaming should always be fun, safe, and within your means. We are committed to providing Filipino players with the tools, resources, and support they need to keep their gaming experience enjoyable and under control. Our responsible gaming program is built around one simple principle: your well-being comes first.
Strictly 21 and Above Only
In compliance with PAGCOR regulations for online gaming in the Philippines.
We are fully committed to operating a safe, fair, and transparent gaming environment for all Filipino players. Responsible gaming is not just a policy at kinggame — it is a core part of who we are.
kinggame takes a proactive, multi-layered approach to responsible gaming. From the moment you register, our systems are designed to help you stay in control of your gaming activity. Here is what we do to protect every player on our platform.
kinggame enforces a strict 21+ age policy in line with PAGCOR regulations. Every new player must complete our Know Your Customer (KYC) verification process, which requires a valid Philippine government-issued ID. No one under 21 is permitted to open an account or access any games on the kinggame platform.
You can set daily, weekly, or monthly deposit limits directly from your kinggame account dashboard. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory cooling-off period. This gives you full control over how much you spend on the platform at any given time.
If you feel that gaming is becoming a problem, kinggame's self-exclusion tool allows you to temporarily or permanently close your account. Self-exclusion takes effect immediately upon request. During the exclusion period, you will not be able to log in, deposit, or receive any promotional communications from kinggame.
kinggame allows you to set a maximum session duration for your gaming activity. When your session limit is reached, you will be automatically logged out and reminded to take a break. You can also set a reality check reminder that pops up at regular intervals to show you how long you have been playing and how much you have spent.
In addition to deposit limits, kinggame lets you set a maximum loss limit per day, week, or month. Once your loss limit is reached, you will be unable to place further bets until the limit period resets. This tool is especially useful for players who want to ensure that gaming stays within a comfortable budget.
kinggame has a dedicated responsible gaming support team available 24/7 to assist players who have concerns about their gaming behavior. Our support agents are trained to handle sensitive conversations with empathy and discretion. You can reach our responsible gaming team through the live chat feature in your account dashboard.
All of kinggame's responsible gaming tools are available for free inside your account dashboard. Here is a step-by-step guide to the tools available to you and how to use them effectively.
Log in to your kinggame account, go to Account Settings, and select "Responsible Gaming." Choose your preferred limit period (daily, weekly, or monthly) and enter the maximum amount in Philippine Peso (₱) you wish to deposit. The limit activates instantly.
From the same Responsible Gaming menu, select "Loss Limits" and define the maximum amount in ₱ you are comfortable losing within a given period. kinggame will automatically stop your gaming session once this threshold is reached.
Under "Session Controls," you can set the maximum number of hours per day you want to spend on kinggame. You can also enable reality check pop-ups every 30, 60, or 90 minutes to keep you aware of your gaming duration.
If you need a short break from gaming, kinggame's cooling-off feature lets you temporarily suspend your account for 24 hours, 7 days, or 30 days. During this period, you cannot log in or make deposits. The break cannot be cancelled once activated.
For longer-term breaks, kinggame's self-exclusion tool lets you close your account for a minimum of 6 months or permanently. To activate self-exclusion, contact our responsible gaming support team via live chat or email. The exclusion takes effect within 24 hours of your request.
kinggame provides a full, transparent record of your gaming activity, including all deposits, withdrawals, bets placed, and game sessions. Reviewing your history regularly is a healthy habit that helps you stay aware of your spending patterns and gaming behavior.
PAGCOR Responsible Gaming: kinggame operates in compliance with PAGCOR's responsible gaming framework. PAGCOR, the Philippine Amusement and Gaming Corporation, is the government body that regulates online gaming in the Philippines and maintains a national self-exclusion registry. Players who wish to self-exclude from all PAGCOR-licensed gaming platforms may contact PAGCOR directly through official Philippine government channels.
Problem gambling can affect anyone, regardless of age, income, or background. The first step to getting help is recognizing the warning signs. At kinggame, we want every Filipino player to be aware of these signs — in themselves and in people they care about.
Spending more money on gaming than you can afford, or borrowing money from family, friends, or lenders like 5-6 to fund your gaming activity.
Feeling restless, irritable, or anxious when you are not able to play, or when you try to cut down or stop gaming.
Chasing losses — continuing to play in an attempt to win back money you have already lost, often leading to even greater losses.
Lying to family members, friends, or colleagues about how much time or money you spend on gaming.
Neglecting work, school, family responsibilities, or personal relationships because of gaming activity.
Using gaming as a way to escape from problems, stress, depression, or feelings of helplessness — rather than for entertainment.
Making repeated unsuccessful attempts to control, cut back, or stop gambling, despite wanting to do so.
Experiencing financial difficulties, including unpaid bills, loans, or selling personal belongings to fund gaming.
If you recognize any of these signs in yourself or someone you know, please reach out to kinggame's responsible gaming support team immediately. Help is available, and you do not have to face this alone. Our team is trained to assist Filipino players with empathy and without judgment.
Take a moment to honestly reflect on the following questions. This self-assessment is based on internationally recognized responsible gaming guidelines and is provided for informational purposes only.
Answer honestly — this is for your benefit only.
Have you ever spent more money on gaming than you originally planned to in a single session?
Have you ever played for longer than you intended, losing track of time while gaming?
Have you ever felt the urge to return to gaming the next day to try to win back money you lost?
Have you ever hidden your gaming activity or the amount you spend from family members or close friends?
Has gaming ever caused you to miss work, school, or important family events in the past 12 months?
Have you ever borrowed money or sold personal items to fund your gaming activity?
Do you feel anxious, irritable, or low when you are not able to play for a period of time?
Remember: kinggame's responsible gaming tools — including deposit limits, loss limits, session controls, and self-exclusion — are all available for free in your account dashboard. You can activate any of these tools at any time, and they take effect immediately.
kinggame provides a comprehensive suite of limit controls to help you manage your gaming activity. All limits are available in Philippine Peso (₱) and can be set or adjusted from your account dashboard at any time.
| Limit Type | Available Periods | Currency | Takes Effect | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Philippine Peso (₱) | Immediately | Available |
| Loss Limit | Daily / Weekly / Monthly | Philippine Peso (₱) | Immediately | Available |
| Session Time Limit | Per Session / Daily | Hours / Minutes | Immediately | Available |
| Reality Check Reminder | Every 30 / 60 / 90 mins | N/A | Immediately | Available |
| Cooling-Off Break | 24 hours / 7 days / 30 days | N/A | Immediately | Available |
| Self-Exclusion | 6 months / 1 year / Permanent | N/A | Within 24 hours | Available |
| Wager / Bet Limit | Daily / Weekly / Monthly | Philippine Peso (₱) | Immediately | Available |
Increasing Limits: For player protection, any request to increase an existing limit is subject to a mandatory 7-day cooling-off period before the increase takes effect. Decreasing a limit, however, takes effect immediately. This asymmetric design is intentional — it gives you time to reconsider before increasing your exposure.
Self-Exclusion is Irreversible During the Period: Once you activate self-exclusion on kinggame, it cannot be reversed or cancelled during the exclusion period. This is by design — to ensure that the tool is effective for players who genuinely need a break from gaming. Please consider your decision carefully before activating self-exclusion.
kinggame takes the protection of minors extremely seriously. Under PAGCOR regulations and Philippine law, online gaming is strictly prohibited for individuals under the age of 21. kinggame enforces this through mandatory KYC verification for all new accounts, requiring a valid Philippine government-issued ID that confirms the player's age.
If you share a device or computer with younger family members — whether in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines — we strongly encourage you to take the following steps to prevent minors from accessing the kinggame platform:
Report Underage Access: If you suspect that a minor has accessed or registered on the kinggame platform, please contact our responsible gaming support team immediately at [email protected]. We will investigate and take immediate action, including account suspension and refund of any deposited funds.
Every kinggame account requires KYC verification with a valid Philippine government-issued ID (PhilSys National ID, passport, driver's license, SSS ID, GSIS ID, PRC ID, or Voter's ID) before any deposits or gameplay are permitted.
kinggame supports two-factor authentication (2FA) for all player accounts. We strongly recommend enabling 2FA to prevent unauthorized access to your account, especially if you share a device with other household members.
If a family member's gaming is causing concern, kinggame's responsible gaming team can provide guidance and resources. We can also assist with account restrictions if a family member has given consent for such measures. Your family's well-being matters to us.
kinggame is here to give Filipino players the best online gaming experience — slots, live casino, poker, bingo, and more — all in Philippine Peso, all on your phone. But we always put your well-being first. Set your limits, play within your means, and enjoy the game. kinggame is strictly for players aged 21 and above.
🔞 kinggame is strictly for players aged 21 and above. Gambling can be addictive — please play responsibly.
If gaming is affecting your life, please use our self-exclusion tools or contact our responsible gaming support team.